Our office attempts to schedule appointments at your convenience. Preschool children and sedation patients should be seen in the morning because they are fresher and we can work more slowly with your child for their comfort. Please be aware that afternoon appointments are limited and in high demand. It may be necessary for your child to miss school for their appointment which is an excused absence. We will gladly provide a school excuse for your child. If you are late for your child's appointment, we will do our best to accommodate you. Please keep in mind that we may need to reschedule your child's appointment depending on the constraints of our schedule.
As a courtesy, our office will attempt to contact you for confirmation 1-2 days prior to your child's appointment. However, we do ask that the parents assume responsibility for their child's appointment time. Patients scheduled for operative procedures will be contacted 2 days in advance and requires that you call us back to confirm that you will be able to come in for your child's appointment. If we do not receive confirmation from you for your child's operative appointment, it will be cancelled. We understand that sometimes appointments must be rescheduled due to unforeseen circumstances. However, missed appointments or cancellations within 24 hours without proper notification can be costly and unfair to other patients who are in need of treatment.
We know that your schedule is busy, and therefore we reserve your appointment time especially for you. We strive to stay on schedule and minimize your waiting time, and we only deviate from our schedule in the event of dental emergencies that must be taken care of immediately. Please call us if you are running late. If you are more than 10 minutes late, your child’s appointment may need to be rescheduled.
Your Child's First Visit to
SCHEDULING YOUR APPOINTMENT
HOW CAN I PREPARE FOR MY CHILD'S FIRST VISIT?
We are excited to meet you and your child. We want to be your child’s dental home — a place he or she can count on for a fun and effective dental visit, and a place you can receive helpful information about your child’s oral health.
First, we think it is great you are bringing your child to a pediatric dentist. When preparing your child, it’s important to remember that parental anxiety about dental treatment can transfer to your child, so stay positive! Use general terms, and tell your child that the dentist keeps your teeth healthy and happy and that we will be gentle while “counting” and “tickling” the teeth. At your first visit with us, we will spend time getting to know you and your child. During the appointment, we will review your child's medical and dental history. We will gently examine your child's teeth, gum tissue and dental development. Dr. Rachel and her team will determine the extent of treatment that will be rendered at the first visit. We pride ourselves on a very friendly, inviting environment and we do all we can to help put you and your child at ease. In keeping with that effort, we encourage you to accompany your child We also encourage you to talk to your child about what to expect before coming in, without using any language that might cause apprehension. It is best if you refrain from using words around your child that might cause unnecessary fear, such as "needle", "shot", "pull", "drill" or "hurt". Part of the visit to our office includes motivating your child toward healthy diet and hygiene to get them off to a great start.
As a mostly paperless office, we appreciate you using the links below to complete your child’s new patient forms before your appointment. This information goes directly into our software to save you time at your appointment and to prevent wasted paper. There is no need to print out the forms.
NEW PATIENT FORMS
Charleston / Summerville (843) 571-7700
Beaufort / Hilton Head (843) 681-4900